Shipping Policy

Delivery Across Morocco | epione-pharma.ma

Epione Pharma delivers its entire product range across the whole Moroccan territory. Each order is carefully prepared in our certified warehouses and shipped as quickly as possible to ensure optimal product condition upon arrival.

An order confirmation email with a tracking number is automatically sent once your parcel is dispatched. This allows you to track your order in real time and anticipate its delivery. Our team remains available for any questions or issues.

📦 Delivery time: 2 to 5 business days depending on your region

📦 Shipping fees: clearly displayed before checkout

📦 Careful packaging: ensuring product integrity and preservation

📦 Real-time tracking: via email and SMS

📦 Customer support: available for any delivery delay or issue

In case of a damaged parcel upon receipt, please report it immediately to our customer service with supporting photos. Epione Pharma will handle replacement or refund according to our return policy, at no additional cost to you.